1. Nature of Services
Root Cause Wellness and Therapy provides holistic wellness services, nervous system support, therapy, and educational information. Services offered are not a substitute for medical advice, diagnosis, or treatment by a licensed physician. Clients are encouraged to consult with their medical providers before beginning any new health or wellness program. Participation in services is voluntary, and results may vary.

2. No Emergency or Crisis Services
Root Cause Wellness and Therapy does not provide emergency medical or crisis intervention services.
If you are experiencing a medical or mental health emergency, please dial 911 or go to the nearest emergency department. For mental health crises, you may also call or text 988 (Suicide & Crisis Lifeline).

3. Eligibility
You must be at least 18 years of age to book services or use this Site.
Parents or guardians may book services for a minor child with consent.

4. Use of Website
By using this Site, you agree to:

• Use it only for lawful purposes and in accordance with these Terms.

• Not attempt to interfere with the security, functionality, or content of the Site

• We reserve the right to suspend or terminate access to the Site at any time for misuse.

5. Confidentiality & Privacy
Information shared in sessions is confidential in accordance with Virginia state laws and professional ethical guidelines. Exceptions to confidentiality include risks of harm to self/others, suspected abuse/neglect of a child or vulnerable adult, or as otherwise required by law. Our Privacy Policy explains how client and website visitor information is collected, used, and protected.

6. Intellectual Property
All content on this Site—including text, graphics, logos, images, and materials—is the property of Root Cause Wellness and Therapy unless otherwise noted. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

7. Limitation of Liability
By using this Site and/or participating in services, you agree that:
Root Cause Wellness and Therapy and its staff are not liable for any damages, losses, or injuries arising from use of the Site or participation in services. Services are provided “as is,” without guarantees of specific outcomes.

8. External Links
This Site may contain links to third-party websites. Root Cause Wellness and Therapy is not responsible for the content, accuracy, or practices of those websites.

9. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes arising from these Terms or use of the Site will be handled in the appropriate state or federal court located in Virginia.

10. Contact Us
For questions regarding these Terms, please contact:
Root Cause Wellness and Therapy
102 Archway Ct.
Lynchburg, VA 24502
jordyn@rootcausewellnessandtherapy.com
Phone: 540-390-0088 | Fax: 540-348-3249